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DARE COUNTY WATER
MISSION STATEMENT
The objective of our water system
personnel is, as best possible, to provide a service to the
community that promotes safe, clean, healthy, fresh water for
drinking and other purposes, 24 hours a day, for a reasonable
cost.
WATER PRODUCTION SERVICES
The production of a safe, clean, and clear drinking
water to our customers water taps 24 hours a day, every day.
Run tests on the water, not only for health and
safety analyses, but also for the most efficient operation and
minimum treatment chemical addition at all water treatment
facilities.
Operate and maintain a state certified laboratory for
bacteriological water analyses as well as to ascertain the level
of constituents found dissolved in our well water and drinking
water.
Investigate customer inquiries about their water
quality and service concerns, with a follow-up of documented
analyses and explanation.
Maintain and repair sophisticated and
technically involved computer and mechanical equipment.
Through extensive testing and monitoring of our
ground water sources, we continue to express our concerns for
environmentally sound decisions on water pumpage to protect our
ground water resource.
We promote the proper training and career development
of all of our personnel towards the effort of maintaining the
best qualified people to do the job the county needs to provide a
safe drinking water.
We provide water quality analyses for all Dare County
residents on our system.
Keep abreast of and comply with State and Federal
regulations surrounding complex
Drinking
Water Standards.
WATER DISTRIBUTION SERVICES
Maintain the distribution system to ensure that the
water is delivered to the customers in a safe/uninterrupted
manner.
Incorporate seasonal flushing of the system, thereby
displacing any accumulation of sediment that may settle in the
lines.
Work in a professional manner with engineers, private
contractors, and State agencies to expand the distribution system
and meet the water needs of new areas within Dare County.
Provide the best possible public relations to our
customers by providing a prompt and efficient service on a daily
basis.
Routine maintenance on fire hydrants and valves
ensures adequate fire protection flows and pressures when the
various fire departments are called on to address emergencies.
Office staff provide service to customers that need
to apply for water service, pay bills, inquire about bills and/or
voice concerns about bills, leaks, or water quality
and quantity.
Emergency service is provided 24 hours a day to
maintain the best possible service to all customers.
Distribution personnel work closely with property
owners in order to install the appropriate size meter requested
at a designated location at the site of their home or business.
Provide schooling for higher levels of knowledge for
Water Distribution Operators through certification. The rewards
of this training are invaluable to the safety and optimal
performance of those distribution operators working for the
betterment of services in the field.
Our Field Technicians
The Dare County Water Distribution department is
broken down into two field crews:
Southern Crew: These employees
are responsible for Avon, Buxton, Frisco, Hatteras, Rodanthe, Waves and
Salvo.
Northern Crew: These employees
are responsible for Manteo outside town limits, Stumpy Point, Colington, Kitty Hawk,
Southern Shores, and Duck. |
